Sales Policy – ZENTASONALI STORE
Effective Date: February 25, 2025
At ZENTASONALI STORE, we strive to provide our customers with a seamless and enjoyable shopping experience. This Sales Policy outlines our terms and conditions for making purchases, processing orders, and dealing with payment, pricing, and promotions. By placing an order with us, you agree to the terms set out below.
1. Product Information
- We make every effort to display the most accurate product descriptions, images, and pricing on ZENTASONALI STORE.
- However, we do not guarantee that the information on the website is always 100% accurate, complete, or up-to-date. In case of an error, we will notify you and offer a resolution, which may include providing an alternative product or refunding your order.
2. Pricing
- All prices listed on ZENTASONALI STORE are in USD ($) unless otherwise stated.
- Prices are subject to change at any time without prior notice.
- We aim to ensure that the prices displayed on the website are accurate, but in case of any discrepancies, we reserve the right to correct the error and inform you before processing your order.
3. Payment
- Payment Methods: We accept a variety of payment methods, including credit/debit cards (Visa, MasterCard, American Express) and PayPal.
- Payment Authorization: Orders are processed only after payment has been successfully authorized. We reserve the right to cancel or refuse an order if payment authorization fails.
- Currency: All payments are processed in USD ($). Your card provider may charge a conversion fee if your bank operates in another currency.
4. Order Processing & Confirmation
- After placing an order on ZENTASONALI STORE, you will receive an order confirmation email that includes your order number and a summary of the items you purchased.
- Once your order is processed and shipped, you will receive a shipping confirmation email with tracking information.
- If an item is out of stock or unavailable after your order has been placed, we will notify you and offer a full refund or an alternative solution.
5. Shipping & Delivery
- We offer both domestic and international shipping.
- Shipping Fees: Shipping costs are calculated at checkout based on your location and selected shipping method.
- Delivery Time: Estimated delivery times will vary depending on your location and the shipping method selected. ZENTASONALI STORE is not responsible for delays caused by couriers or customs.
- Shipping Delays: Delivery times are estimates and may vary due to unforeseen circumstances such as weather or logistical delays.
6. Promotions & Discounts
- Discounts: Discount codes, promotional offers, or seasonal sales cannot be combined unless explicitly stated.
- Validity: All promotional codes or discounts are subject to expiration and specific terms and conditions. Check the details of each offer on the website.
- Price Adjustments: ZENTASONALI STORE is not responsible for price adjustments after your order has been processed.
7. Returns & Exchanges
- Please refer to our Return and Exchange Policy for detailed information on how to return or exchange products.
- Customers may return eligible items within 30 days of receipt.
- Returned products must be unused, in original packaging, and in resalable condition. Shipping fees are non-refundable unless the return is due to a mistake on our part or a defective product.
8. Customer Service
- Our customer service team is here to assist you with any inquiries or issues. You can reach us at:
📍 Address: 2977 Huron Camden, Arkansas (AR), United States
📞 Phone: (870) 231-4674
📩 Email: info@zentasonali.com
🌐 Website: https://zentasonali.com/
9. Limitation of Liability
- ZENTASONALI STORE is not liable for any indirect, incidental, or consequential damages arising from the use of the website, products, or services.
- We do not guarantee the availability or delivery of products, and we are not responsible for any errors, defects, or delays beyond our control.
10. Governing Law
- These Sales Terms and Conditions are governed by and construed in accordance with the laws of the United States, and any disputes arising from these terms shall be resolved in the appropriate courts located in Arkansas.